Paula joined VoCare Services, Inc. in 2001, as a Rehabilitation Counselor and case manager working with injured workers and disabled veterans. She began working as a part of the Litigation Support team in 2003 and she completed the course work to become a Certified Life Care Planner through the Intellicus program of the University of Florida in 2005. In addition to clinical counseling and assessment of persons with disabilities, Paula also focuses on the development of Vocational Opinions and the design and implementation of Life Care Plans.

Ms. Zinsmeister began her career as a Rehabilitation Counselor in 1975. In her first position she worked as a vocational evaluator and work adjustment specialist at a large multi-faceted rehabilitation facility, where she later became a Unit Supervisor. Paula recruited to become a Project with Industry supervisor where she assisted individuals with disabilities to become productive workers using the opportunities presented in real work settings. She expanded her role in a community-based employment and placement services center. She also included providing job development and placement counseling to her responsibilities at the center.

Ms. Zinsmeister worked with traumatically injured individuals at MetroHealth Institute for Rehabilitation as a part of the Physical Medicine and Rehabilitation Services Department for nearly a decade before joining VoCare Services, Inc.

Paula is a graduate of Cleveland State University. She is a Licensed Professional Counselor, a Certified Rehabilitation Counselor, Certified Life Care Planner and a Certified Case Manager.